Research notes / Singapore / 02

EggAI-v0.1 · Draft synthetic research · 26 October 2026

Why are shoppers choosing Sheng Siong—and what keeps them at FairPrice?

A synthetic study of how price, proximity, fresh food, promotions, senior schemes, housebrand, festive ranging, loyalty points, online delivery and opening hours might shape where Singapore households buy their groceries.

Segments to simulate

Recent switchers, split shoppers and loyal FairPrice shoppers; heartland families, seniors, Pioneer/Merdeka and CHAS holders; home cooks; Chinese, Malay and Indian households; shift workers and young families; shoppers by monthly grocery spend.

What FairPrice gets

Thirteen question-led readouts: switching drivers, perceived price gap and tolerance, promotion mechanics, new-store risk, senior schemes, fresh, housebrand, festive, Linkpoints, online, hours and split shopping.

FairPrice use

Decide which levers the rest of the POC tests, shape the CNY 2027 promotion mix and 2027 senior schemes, draft a store-defence playbook, then validate against real shoppers.

Singapore residents · grocery shoppers · hypothetical scenariosStudy completed 26 Oct 2026No human respondents

The study at a glance

29survey items forecast
39scenario arms
42dated public sources cited
0human respondents

The signal—and the uncertainty

Price and proximity carry the pull. Recent switchers name lower regular prices first (31%) and a closer store second (26%); split shoppers reverse the two. Fresh food is the leading product reason among people who moved spending (28%, against 8% for packaged goods).

Small gaps move baskets. When Sheng Siong is 2% cheaper, the forecast share buying everything there rises from 13% to 29%; when FairPrice is 2% cheaper, buying everything at FairPrice rises from 26% to 42%. Distance matters as much: a new Sheng Siong a 5-minute walk away draws at least half the visits of 56% of residents, against 21% at 20 minutes.

Most of this cannot be checked yet. 20 of 29 items are grade C: hypothetical scenarios with no real benchmark, and 14 move noticeably when the answer order changes. On 60 published Singapore grocery survey results forecast blind, the harness averaged 11.8 TVD points: close on full answer distributions (9.7), no better than a coin-flip on several single shares. See the historical checks.

Read these as hypotheses, not polling. Every share is an aggregate model forecast for the overall audience or a described segment. No synthetic respondents were generated, because no topic needed per-person answers. Segments are analyst-defined descriptions, not measured groups. No fitted calibration, independent human validation, causal effect or sampling margin of error is claimed.
01

Why do shoppers choose Sheng Siong over FairPrice—and which reasons rank first?

Segments to simulate

Recent switchers from FairPrice to Sheng Siong; Split shoppers who use both chains; Loyal FairPrice shoppers; HDB residents aged 55+; Private-housing residents aged 25-44

What FairPrice gets

Ranked switching drivers by segment; sets which levers the rest of the POC tests

FairPrice use

Reasons for switching

Scope of this run: Segment results are forecasts for described groups; how many shoppers are switchers or loyalists is not estimated.

Model forecasts, not shopper data: for the past-three-month choice, proximity leads overall (19%), followed by price excluding promotions (17.33%), promotions (7.33%), freshness (7%), range (3%) and hours (2%). Another 38.67% are forecast not to have chosen Sheng Siong over FairPrice.

More from the readout (3 notes)

Recent switchers rank price (31%) > proximity (25.5%) > promotions (16.5%) > freshness (11.5%) > range (6%) > hours (4%). Split shoppers reverse the top two: proximity (28.5%) > price (26%), then promotions (13%), freshness (10.5%), range (6%) and hours (3.5%).

Loyal FairPrice shoppers rank proximity (12.5%) > price (10.5%) > promotions (6.5%) > freshness (5%) > range (3%) > hours (1%). HDB residents aged 55+ rank proximity (23%) > price (21.5%) > promotions = freshness (8%) > range (3%) > hours (1.5%). Private-housing residents aged 25–44 rank proximity (16%) > price (14%) > promotions (7%) > freshness (6%) > range (3.5%) > hours (1.75%).

The largest past-choice segment gaps are price: recent switchers versus loyal FairPrice shoppers, 20.5 percentage points; and proximity: split versus loyal shoppers, 16 points. For hypothetical next-choice drivers, every segment ranks price > proximity > promotions > freshness > range > hours. Overall, price leads proximity by 10.33 points (34% versus 23.67%), supporting price and proximity as the first levers to test.

Read with care: Treat these as directional rankings, not measured switching behaviour. The past-choice forecast is grade B, flagged for models overstating behaviour. The hypothetical forecast is grade C, with flags for no real-world benchmark, overstated action and option-order instability (spread 8.0).

References for context and interpretation: R01 · Sheng Siong's rise: Value supermarket gains ground with affluent shoppers · R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R03 · FairPrice vs Sheng Siong vs Cold Storage: An Honest Side-by-Side. See the source roles and limits in the reference register below.

02

Which chain do shoppers think is cheaper, by how much, and why?

Segments to simulate

Loyal FairPrice shoppers; Split shoppers who use both chains; Mainly Sheng Siong shoppers; Seniors aged 65+

What FairPrice gets

Perceived price gap and the items that drive it; shortlist of known-value items

FairPrice use

Price perception

Scope of this run: Categories, not individual items. The gap question is asked only of people who name a cheaper chain, which can be either one.

Model forecasts favour Sheng Siong as cheaper: 43.33% versus 13% for FairPrice, a 30.33 percentage-point lead; 33.33% see prices as about the same.

More from the readout (3 notes)

Mainly Sheng Siong shoppers are most likely to call Sheng Siong cheaper (60.5%), versus 51.5% of split shoppers, 44% of seniors and 31% of loyal FairPrice shoppers—a largest segment gap of 29.5 points.

Among those saying one chain is cheaper, the most common perceived saving is 5% to less than 10% (33%), followed by 2% to less than 5% (26.33%). This measures the cheaper chain whichever it is, not Sheng Siong alone. The largest segment difference within a gap band is 8.5 points for 2% to less than 5%: split shoppers 29.5%, mainly Sheng Siong shoppers 21%.

The category-level shortlist for known-value items is eggs/dairy (14.67%), fruit/vegetables (13.33%), meat/fish/seafood (11%) and rice/noodles/pasta (10.67%); individual items are not identified. Seniors put most weight on fruit/vegetables (19.5%), 5.5 points above loyal FairPrice shoppers. The largest category difference is meat/fish/seafood: 17.5% among mainly Sheng Siong shoppers versus 12% among loyal FairPrice shoppers.

Read with care: Treat these as directional model forecasts, not human findings: all three results are grade C and unstable across option orders (flagged spreads: 8.3, 9.3 and 12.7). Chain choice and price gap also have filtered-base warnings and no usable dated evidence; 14.67% name no particular category as influencing their view.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R05 · FairPrice Group to Lower and Hold Prices of Popular Protein Staples, Chicken and Eggs, Until 31 December 2026 · R06 · Sheng Siong offers 6% discount for blue and orange CHAS cards | The Straits Times. See the source roles and limits in the reference register below.

03

At what price gap do shoppers split their basket, or move it entirely?

Segments to simulate

Heartland HDB families with children; Seniors aged 65+; Young couples without children; Price-sensitive singles

What FairPrice gets

Switching curve by gap and segment; indicates how much price investment is enough

FairPrice use

Price gap tolerance

Scope of this run: Stated basket split under one uniform, known price gap. Real gaps vary by item and are perceived imperfectly.

Splitting is forecast even at equal prices: 48.0% split between the stores. A 2% advantage already shifts choices: buying everything at FairPrice rises from 26.33% to 41.67% (+15.34 percentage points); buying everything at Sheng Siong rises from 13.0% to 29.0% (+16.0 points). The precise starting threshold is not established.

More from the readout (3 notes)

Full-shop concentration increases with the price advantage. At gaps of 2%, 5%, 10%, 15% and 20%, the share buying everything at the cheaper store is 41.67%, 50.0%, 55.0%, 63.0% and 66.33% for FairPrice, versus 29.0%, 41.0%, 50.33%, 51.33% and 56.33% for Sheng Siong. The largest difference between stores at matching gaps is 12.67 points, at 2%.

By segment, the first tested gap where more than half buy everything at FairPrice is 5% for young couples and price-sensitive singles, and 10% for families and seniors. For Sheng Siong, it is 10% for singles and 15% for the other three segments. These are forecast milestones, not proven minimum investments.

The largest segment difference in full-shop choice is at a 10% Sheng Siong advantage: 57.0% of singles versus 44.5% of seniors, a 12.5-point gap. For FairPrice, the largest is at a 20% advantage: 75.0% of singles versus 64.5% of seniors, a 10.5-point gap.

Read with care: Trust the direction more than the exact thresholds: grade C. These are model forecasts, not observed shoppers. Flags cite a hypothetical scenario with no real-world benchmark, likely overstatement of intended action, and instability across option orders (spread 11.0).

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R03 · FairPrice vs Sheng Siong vs Cold Storage: An Honest Side-by-Side · R09 · Groceries in Singapore: FairPrice vs Sheng Siong vs Cold Storage, Where Do You Actually Save? | ShopBack Blog. See the source roles and limits in the reference register below.

04

Which Chinese New Year mechanic do shoppers value most for the same budget?

Segments to simulate

Heartland HDB families with children; Seniors aged 65+; Working adults aged 25-44; Private-housing residents

What FairPrice gets

Preference share for each mechanic; informs the CNY 2027 promotion mix

FairPrice use

Promotion mechanics

Scope of this run: The four mechanics are described at equal budget but not tied to a dollar value per household.

In these model forecasts, weekly 50% member deals lead at 40%, followed by CDC voucher acceptance at 26%, spend-and-get vouchers at 16%, and price freeze at 12.33%. No preference accounts for 3.67% and don't know for 2%. Member deals lead CDC acceptance by 14 percentage points.

More from the readout (2 notes)

Member deals lead among Heartland HDB families with children (37.5%), working adults aged 25–44 (40.5%), and private-housing residents (41.5%). Seniors instead favour CDC acceptance (31.5%) over member deals (27.5%), a 4-point gap.

The largest segment difference is for CDC acceptance: 31.5% among seniors versus 15% among private-housing residents, a 16.5-point gap. Member deals vary by 14 points, spend-and-get vouchers by 8.5 points, and price freeze by 9 points across segments.

Read with care: For the CNY 2027 mix, the forecasts favour member deals overall, with CDC acceptance more relevant to seniors. Treat this as directional, not measured shopper behaviour: grade C, with flags for no real-world benchmark, possible overstatement of intended action, and option-order instability (reported spread 6.7). In the historical checks the harness over-stated how useful shoppers found the 2024 CDC vouchers (87% forecast against 65% published) but matched 2025 (68% against 66%).

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R12 · Your household just got $500 – here’s how to make it count · R05 · FairPrice Group to Lower and Hold Prices of Popular Protein Staples, Chicken and Eggs, Until 31 December 2026. See the source roles and limits in the reference register below.

05

When a new Sheng Siong opens nearby, how much FairPrice trade is at risk?

Segments to simulate

Residents of mature HDB estates; Residents of new HDB estates

What FairPrice gets

Share of local trade at risk by distance and best response; draft of a store-defence playbook

FairPrice use

New-store pull

Scope of this run: Shares of shoppers diverting visits, not shares of local sales. The defence item kept a bracketed placeholder in its wording.

Distance matters: the model forecasts that 55.7% would divert at least half their otherwise-FairPrice visits to Sheng Siong at a 5-minute walk, versus 38.0% at 10 minutes, 27.3% at 15 minutes and 20.5% at 20 minutes—a 35.2 percentage-point drop from 5 to 20 minutes. These are shares of residents forecast to switch visits, not measured shares of local trade.

More from the readout (3 notes)

At 5 minutes, new-estate residents are more exposed: 54.0% would divert at least half their visits, versus 47.5% in mature estates—a 6.5-point gap. Switching risk remains at longer distances, but is lower.

Draft defence playbook: prioritise stores facing a nearby opening, then focus on lower regular prices on usual groceries. This leads retention preferences at 34.3%, ahead of frequent promotions at 17.3% by 17.0 points; better fresh-food quality follows at 10.0%. These preferences do not establish how many visits each change would save.

Tailor rather than replace that price-led response: senior discounts have greater forecast appeal in mature estates than new estates, at 9.0% versus 2.5%—a 6.5-point gap. Lower regular prices remain the leading choice in both segments.

Read with care: Treat this as directional planning, not a validated loss forecast. Diversion and defence are grade C: hypothetical scenarios lack a real-world benchmark, models may overstate action, and option-order instability is flagged (spreads 12.0 and 7.3). Diversion also has a filtered-base warning. Baseline FairPrice trip frequency is grade B, but carries overstatement, filtered-base and no-dated-evidence flags. The “what would keep you” item still reads “[insert the respondent's assigned distance scenario in full]”; read it as a generic nearby opening. The rule that catches this was added after the run.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R14 · What FairPrice Discounts Do Seniors and CHAS Cardholders Get in 2026? | ShopBack Blog · R06 · Sheng Siong offers 6% discount for blue and orange CHAS cards | The Straits Times. See the source roles and limits in the reference register below.

06

Do seniors and CHAS holders prefer day-specific or everyday discounts?

Segments to simulate

Seniors aged 60+; Pioneer and Merdeka Generation members; CHAS Blue card holders; CHAS Orange card holders

What FairPrice gets

Preferred design and switching effect; informs the 2027 schemes, as current ones end 31 Dec 2026

FairPrice use

Seniors and CHAS

Scope of this run: No item asks for the design preference directly; preference is read from main-store choice under each design (S$60 a year either way).

These model forecasts do not measure design preference directly. With annual savings held at S$60, everyday discounts generally predict a higher share choosing the offering supermarket than day-specific discounts, but not in every segment.

More from the readout (3 notes)

At FairPrice, everyday versus day-specific offers increase its predicted main-store share by 4.75 percentage points among Pioneer/Merdeka members, 2 points among CHAS Orange holders and 1 point among CHAS Blue holders. Seniors instead favour the day-specific arm by 2.5 points.

At Sheng Siong, everyday offers produce higher predicted main-store shares in all four segments: gains over day-specific offers range from 2 points for CHAS Blue holders to 5.5 points for CHAS Orange holders.

Both designs predict shifts towards the offering supermarket relative to usual-store forecasts. The largest increases are 11 percentage points for Sheng Siong’s everyday offer among Pioneer/Merdeka members and CHAS Orange holders. These are changes in predicted shares, not measured individual switching.

Read with care: Treat this as directional input for the 2027 design, not proven preference or switching. Usual-store forecasts are grade B; offer scenarios are grade C. Flags cite no usable dated evidence, reliance on model knowledge, potential overstatement of behaviour, and hypothetical offers with no real-world benchmark.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R16 · FairPrice extends discount schemes for vulnerable groups till end-2026, Singapore News · R17 · FairPrice doubles CHAS discounts to 6 per cent till 1 January 2027. See the source roles and limits in the reference register below.

07

How much of the pull to Sheng Siong is about fresh food?

Segments to simulate

Home cooks who cook most days; Larger households of 5 or more; Seniors aged 65+

What FairPrice gets

Share of switching explained by fresh; indicates whether to invest in fresh counters

FairPrice use

Fresh

Scope of this run: Share of switchers naming fresh as the main reason, not the share of switched spending.

Fresh is the leading forecast main reason for switching: 27.67% versus 8.33% for packaged goods, a 19.34 percentage-point gap. This is a share of switchers naming a reason, not the share of switched spending explained by fresh.

More from the readout (2 notes)

Fresh matters most to frequent home cooks: 31.5% name it as their main reason, versus 26% of larger households and 23% of seniors. The biggest segment gap is 8.5 points, between home cooks and seniors; fresh exceeds packaged goods by 23 points among home cooks.

In the fresh-parity scenario, 13% forecast moving no spending and 20% moving less than half; 24% would still move all of it. Home cooks are more fresh-sensitive: 17.5% would move none versus 9% of larger households, an 8.5-point gap. These categories do not establish an exact fresh-attributable spending share.

Read with care: Treat this as a tentative case for prioritising fresh counters, especially for home cooks—not a firm investment basis. Switching incidence is grade A, but both fresh measures are grade C, with option-order instability flags (spreads 13.7 and 14.0). All are model forecasts without usable dated evidence; behaviour overstatement, a filtered-base warning and hypothetical-scenario uncertainty further limit trust.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R18 · ANNUAL REPORT 2025 · R19 · ANNUAL REPORT 2024. See the source roles and limits in the reference register below.

08

Would price-sensitive shoppers trade down to housebrand rather than switch chains?

Segments to simulate

Price-sensitive families with children; Seniors aged 65+

What FairPrice gets

Willingness to trade down by category; informs housebrand range and pricing

FairPrice use

Housebrand

Scope of this run: One price ladder per category (brand S$10 at FairPrice, S$9 at Sheng Siong, housebrand S$8); the housebrand discount is not varied.

Model forecasts favour switching to Sheng Siong for the usual brand rather than trading down to FairPrice housebrand: 50.33% versus 27% for rice, 47.67% versus 31.67% for cooking oil, and 49.67% versus 24.33% for detergent. Switching leads by 23.33, 16 and 25.34 percentage points, respectively.

More from the readout (2 notes)

Housebrand willingness is highest for cooking oil in both segments: families forecast at 34% for oil, 30% for rice and 25.5% for detergent; seniors at 29.5%, 25% and 20%, respectively.

Families are more willing than seniors to choose housebrand by 4.5 percentage points for oil, 5 points for rice and 5.5 points for detergent. The largest segment difference is staying with the usual detergent at FairPrice: 25.5% of seniors versus 13% of families, a 12.5-point gap.

Read with care: Treat these as directional forecasts, not observed shopper behaviour. All categories are grade C, with flags for hypothetical scenarios without real-world benchmarks and possible overstatement of intended action. Rice also has an option-order instability flag (spread 6.3). In the historical checks the harness under-estimated house-brand buying (forecast 60% against 95% of Singapore shoppers who bought house brands in the past year, NIQ 2024), so housebrand willingness here may be too low.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R21 · NIQ: APAC Consumers Embrace Private Labels, While Name Brands Sustain Their Strength · R22 · How Much Does The Average Singaporean Household Spend Each Month On Groceries? – SSI. See the source roles and limits in the reference register below.

09

Where does each community plan its festive shop—and what would pull it?

Segments to simulate

Chinese households (Chinese New Year); Malay households (Hari Raya Puasa); Indian households (Deepavali)

What FairPrice gets

Festive chain preference and gap items; informs festive ranging for CNY 2027

FairPrice use

Festive shopping

Scope of this run: One item covers three festivals at different times: Deepavali 2026, Chinese New Year and Hari Raya Puasa 2027.

Model forecasts put FairPrice first in all three communities: Chinese 41%, Malay 36.5%, Indian 34%, ahead of Sheng Siong by 15.5, 16 and 19 percentage points respectively. Indian households favour another supermarket more often than Chinese households: 21% versus 7%, a 14-point gap.

More from the readout (2 notes)

No range gap is expected by 51% of Chinese, 44% of Malay and 40% of Indian households—an 11-point Chinese–Indian difference. Leading gaps are festive snacks for Chinese households (10%), fresh meat/poultry for Malay households (12%), and festive snacks for Indian households (16.5%). Indian households’ cooking-ingredient gap is 11%, versus 3% for Chinese households, an 8-point difference.

With convenience held equal, lower total price is the strongest forecast pull to either chain: Chinese 44.5%, Malay 41%, Indian 40.5%. Dietary/religious range matters more to Malay (14.5%) and Indian households (13.5%) than Chinese households (1.5%)—gaps of 13 and 12 points. Better fresh-food quality is higher for Chinese than Indian households: 17.5% versus 11%, a 6.5-point gap.

Read with care: Treat these as directional forecasts, not observed shopping or proven switching: all items are grade C and flag filtered bases and possible overstatement of intentions or hypothetical action. Range gaps and chain pull lack usable dated evidence and are unstable across option orders, with flagged spreads of 7.0 and 10.7 respectively.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R25 · Report: 77% of SG consumers turn to online ads for holiday shopping | Marketing-Interactive · R26 · Sheng Siong Deepavali Promotion 2026: Festive Grocery Deals from $1.60 (16 Oct–5 Nov) ~ All Singapore Deals. See the source roles and limits in the reference register below.

10

Do Linkpoints matter as much as an equal-value price cut?

Segments to simulate

Monthly grocery spend under S$300; Monthly grocery spend S$300-699; Monthly grocery spend S$700 or more

What FairPrice gets

Value placed on points vs price; informs Linkpoints redesign

FairPrice use

Loyalty points

Scope of this run: Both arms give FairPrice a S$5 reward, so FairPrice wins either way; read the gap between the arms, not the level.

The model forecasts stronger FairPrice choice with an equal-value price cut than with loyalty points: 90.67% versus 84.33%, a 6.34 percentage-point gap. Points retain substantial appeal, but do not match the price cut in this scenario.

More from the readout (2 notes)

The price-cut advantage is largest for monthly grocery spend under S$300 (8.5 percentage points), followed by S$700 or more (8.0 points), and S$300–699 (5.0 points).

The S$300–699 segment has the highest forecast FairPrice choice with points (86.5%), 4.5 percentage points above the under-S$300 segment (82.0%). Segment differences under the price cut are smaller: a maximum of 1.0 point.

Read with care: Treat this as directional input for Linkpoints redesign, not a measured monetary valuation or real-world uptake estimate. Evidence grade: C. Flags note a hypothetical scenario with no real-world benchmark and a tendency for models to overstate intended behaviour; these are model forecasts, not human responses. In the historical checks the harness over-estimated recent reward-programme use (forecast 69% against 29% published by YouGov, May 2024), so read loyalty levels with extra caution.

References for context and interpretation: R29 · YouGov:《价值购物者的崛起:亚太地区杂货购物报告》-发现报告 · R15 · Inside the rise of price-driven grocery shopping across APAC · R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive. See the source roles and limits in the reference register below.

11

Could online delivery keep shoppers who are drifting from FairPrice stores?

Segments to simulate

Working adults aged 25-44; Families with children under 12

What FairPrice gets

Online retention potential; informs the delivery offer

FairPrice use

Online grocery

Scope of this run: The offer item is asked of shoppers who moved spending away; that condition reaches the forecast only through the wording.

Model forecasts suggest some online retention potential, not proven retention: 26% are very/somewhat likely under baseline terms, rising to 40% with free delivery. Forecast grocery drift from FairPrice stores is 23% overall—26.5% among working adults versus 23% among families, a 3.5 percentage-point gap.

More from the readout (2 notes)

Free delivery is the strongest offer overall: +14 percentage points versus baseline, compared with +10.7 for an order discount, +3 for a lower minimum and +1 for a narrower delivery window. Free delivery leads the order discount by 3.3 points.

Working adults respond more strongly to free delivery: likelihood rises from 25.5% to 48.5% (+23 points), versus 30.5% to 48% among families (+17.5 points). For families, an order discount also reaches 48%; for working adults it reaches 44.5%, 4 points below free delivery.

Read with care: Treat these as directional model forecasts, not shopper data. Drift is grade B, with flags for overstated behaviour, a filtered base needing checking, and no usable dated evidence. Online likelihood is grade C: hypothetical terms lack a real-world benchmark, intentions may overstate action, and results are unstable across option orders (spread 10.3). The supplied base does not establish retention specifically among drifting shoppers.

References for context and interpretation: R31 · What factors reduce trust amongst Singapore shoppers online? | Retail Asia · R32 · CHAS discounts: FairPrice doubles savings to 6% for Blue, Orange cardholders till Jan 1, Singapore News · R33 · Sheng Siong and foodpanda to roll out new on-demand grocery delivery | The Straits Times. See the source roles and limits in the reference register below.

12

Do longer opening hours change where shift workers and young families shop?

Segments to simulate

Shift workers; Parents of children under 7

What FairPrice gets

Effect of hours on chain choice; informs store hours

FairPrice use

Opening hours

Scope of this run: Extended hours are a scenario; current opening hours of either chain are not modelled.

Model forecasts suggest longer hours shift chain choice toward the chain extending its hours. Overall, FairPrice’s share rises by 2.84 percentage points when it extends hours; Sheng Siong’s rises by 6.0 points when it extends hours, versus matched hours.

More from the readout (2 notes)

Shift workers show the larger response: FairPrice gains 12.5 points with extended hours, versus 2.0 points among parents of children under 7. Sheng Siong gains 16.0 points among shift workers, versus 8.5 points among parents.

The biggest difference between extended-hours arms is among shift workers: Sheng Siong’s share is 25.5 points higher when it extends hours than when FairPrice does; FairPrice’s share differs by 25.0 points in the opposite direction.

Read with care: Supporting timing forecasts put shopping between 10pm and 6am at 9.0% for shift workers versus 4.0% for parents—a 5.0-point gap. This item is grade B; chain-choice forecasts are grade C. These are model forecasts, not human data: flags note possible overstatement of behaviour and no usable dated evidence; chain choice also uses a hypothetical scenario with no real-world benchmark. Treat the results as directional, not proven effects.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R36 · Retail in Singapore · R37 · 24 Hour Supermarket in Hougang, Sengkang & Punggol (2026). See the source roles and limits in the reference register below.

13

How common is split shopping, and which categories go where?

Segments to simulate

Multi-store shoppers; Deal-seekers who follow weekly promotions

What FairPrice gets

Size of the split-shopper group and categories lost; full deal-cherry-picking analysis waits for phase 2

FairPrice use

Split shopping

Scope of this run: Category destination is the most recent purchase, not share of spend. Deal cherry-picking waits for phase 2.

Model forecasts put shopping across two or more chains at 58.3%, versus 38.0% using one chain. Among weekly-promotion deal-seekers, 76.5% use multiple chains—18.2 percentage points above the overall forecast.

More from the readout (3 notes)

FairPrice leads as the main chain at 50.3%, ahead of Sheng Siong at 26.0%. Category destinations vary: FairPrice takes 42.7% of dairy/eggs but 24.3% of fresh seafood, an 18.3-point gap.

The clearest destinations outside supermarket chains are wet markets for seafood (23.7%), meat (20.7%) and produce (19.7%); independent shops for bakery (21.0%); and online-only retailers for cleaning/laundry (10.0%). Wet-market seafood is 20.7 points above dairy/eggs. These destination shares do not establish losses from a shopper’s main chain.

The largest category-destination gap between the two segments is FairPrice snacks: 38.0% among deal-seekers versus 32.0% among multi-store shoppers, a 6.0-point difference.

Read with care: All items are grade B model forecasts, not observed shopper data. Flags warn that models may overstate behaviour; chain-count estimates lack usable dated evidence, and category shares require a filtered-base check. Treat the pattern as directional; full deal-cherry-picking analysis waits for phase 2.

References for context and interpretation: R02 · Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive · R29 · YouGov:《价值购物者的崛起:亚太地区杂货购物报告》-发现报告 · R41 · Supermarket unit pricing pilot to be expanded from Oct 1 to cover more operators, grocery items. See the source roles and limits in the reference register below.

M

How the study was built—and what remains unvalidated

This is an exploratory synthetic study, not fieldwork. It forecasts answer distributions for thirteen client questions to find hypotheses and sensitivities before a human study.

1 / Construct the population

The audience is Singapore resident adults (citizens and permanent residents) who do some or all of their household's grocery shopping. A Nemotron-Personas-Singapore frame weighted to SingStat 2026 age-by-sex cells was built, but no topic needed per-person answers, so it was not used to generate respondents.

Segments such as “recent switchers” or “CHAS Orange card holders” are text descriptions given to the forecaster. Their size in the population is not estimated and they overlap.

2 / Specify the questionnaire

The harness turned each objective into one to three single-choice items with neutral wording, a don't-know option where a real survey would have one, and explicit hypothetical scenarios. Offers, price gaps, distances and hours are scenario arms; each respondent would see one.

Items were rule-checked, repaired and frozen before any forecast (plan df0985b6c85b). Prices, distances and offers in scenarios are experimental assumptions, not current facts.

3 / Run EggAI-v0.1 aggregate forecasts

For each topic, three to six web searches limited to pages published before 25 October 2026 were condensed into dated evidence notes. A citation gate keeps only exact retrieved URLs.

gpt-6.1-sol forecast each item for all shoppers (three answer orders averaged) and for each segment (two orders averaged): 595 model calls and 63 searches. Forecasts are model runs, not respondents.

4 / Diagnose, then validate with humans

No calibration was fitted: no Singapore grocery survey with known results was available to fit and test against. Each item carries an expected error from a backtest on 402 published survey questions (UK/EU and SEA), its spread across answer orders, its evidence status and risk flags.

Grades describe process risk, not accuracy on this study. Historical checks against 60 published Singapore grocery results (below) are diagnostics, not validation. Next: a short preregistered human pulse with a reserved validation set before any calibration.

Execution diagnostics

DiagnosticItemsDenominator
Grade A / B / C1 / 8 / 2029
Hypothetical scenario, no real-world benchmark1429
Unstable across option orders (spread > 6 pts)1429
No usable dated evidence; rests on model knowledge1429
Filtered base: check who answers1029
Wording rule failing at freeze (rules added after the run)129

Historical checks: diagnostics, not a validation score

We forecast 60 published results from 38 Singapore grocery survey items (Consumers Association of Singapore, Milieu Insight, National Environment Agency, NielsenIQ, Rakuten Insight, SMU Centre for Research on Successful Ageing, YouGov; 2019–2026) without access to the publishers' own pages and with search limited to pages published before each survey's fieldwork. Full answer distributions came out at 9.7 TVD points against 24.1 for equal shares; single published shares at 12.8, close to a 50/50 guess; multi-select options at 10.6. This is not accuracy on the FairPrice questions: none of these surveys asked them, most were published before the model's training cutoff (so it may have seen them), and some figures come from news reports of the survey rather than the publisher.

Check typeItemsEqual-shares guessEggAI-v0.1Difference (95% CI)
Full answer distributions724.19.7-14.5 [-20.6, -6.5]
Partly published distributions (+ unpublished remainder)422.921.7-1.2 [-11.2, +14.2]
Single published share (vs everything else)1613.812.8-1.0 [-6.8, +4.8]
Multi-select options (chosen vs not)3312.810.6-2.2 [-6.7, +2.2]
All checks6015.111.8-3.2 [-6.6, +0.1]

TVD points: half the summed absolute gap between forecast and published shares; lower is better. For two-option checks it equals the gap in the named share.

Forecast versus published share · two-option checks

Each row is one published share. The line joins the forecast to the published figure; rows are grouped by topic.

EggAI-v0.1 forecastPublished result
Supermarkets (in-store or online)Milieu Insight 2025
67% vs 78%
Sweet snacks & confectioneriesMilieu Insight 2023
70% vs 63%
Sweet snacks and confectioneriesMilieu Insight 2026
61% vs 61%
Active deal-huntingMilieu Insight 2026
47% vs 58%
Fresh fruitsMilieu Insight 2026
49% vs 53%
Chips and crackersMilieu Insight 2023
44% vs 50%
Frozen foodMilieu Insight 2023
42% vs 40%
Had not visited any wet market in the past yearNational Environment Agency 2019
26% vs 39%
Used at least one customer reward program in the past 3 monthsYouGov 2024
69% vs 29%
In-person at supermarketsYouGov 2021
88% vs 84%
Bought essentials/groceries from stores in the previous monthYouGov 2021
86% vs 82%
Plan to increase use of online delivery / click-and-collectYouGov 2021
43% vs 53%
Via online supermarketsYouGov 2021
43% vs 38%
Bought house brands in the past yearNielsenIQ 2024
60% vs 95%
Buying based on needsMilieu Insight 2023
73% vs 74%
PriceYouGov 2024
63% vs 68%
QualityYouGov 2024
54% vs 63%
Lower prices compared with name brandsNielsenIQ 2024
85% vs 63%
GroceriesConsumers Association of Singapore 2026
52% vs 60%
GroceriesYouGov 2023
77% vs 56%
Switching to cheaper brandsMilieu Insight 2023
60% vs 53%
Switching to house brands (e.g., RedMart's Private Label)Milieu Insight 2023
45% vs 50%
Discount codes or couponsYouGov 2023
55% vs 48%
Good value for moneyNielsenIQ 2024
79% vs 48%
Expect to spend more on groceriesYouGov 2023
46% vs 47%
Price comparisonYouGov 2023
60% vs 46%
Waiting for salesYouGov 2023
63% vs 46%
Keeping a tight budgetYouGov 2023
38% vs 45%
Take-out foodYouGov 2023
54% vs 44%
Buying alternative cheaper brandsYouGov 2023
56% vs 40%
UtilitiesYouGov 2023
64% vs 38%
Clothing and shoesYouGov 2023
43% vs 36%
Air travel and hotelsYouGov 2023
47% vs 29%
Mobile phonesYouGov 2023
39% vs 29%
Medicine and healthcare productsYouGov 2023
42% vs 27%
ElectronicsYouGov 2023
34% vs 24%
Financial & investment productsYouGov 2023
23% vs 23%
Said the S$800 CDC vouchers made a differenceMilieu Insight 2025
68% vs 66%
Found the S$600 CDC vouchers usefulMilieu Insight 2025
87% vs 65%
Purchase products at special or discounted pricesNielsenIQ 2024
65% vs 59%
Use supermarket apps/websites to snag dealsYouGov 2025
47% vs 55%
Moderately, very or extremely worried about affording groceriesSMU Centre for Research on Successful Ageing 2023
71% vs 53%
Physical supermarketsYouGov 2025
92% vs 79%
Visit more than one grocery storeNielsenIQ 2024
86% vs 75%
Willing to switch supermarkets for better pricesYouGov 2025
82% vs 74%
HypermarketsYouGov 2025
37% vs 48%
OnlineYouGov 2025
54% vs 33%
Purchased from Sheng Siong in past 3 monthsYouGov 2026
44% vs 51%
Would consider Sheng SiongYouGov 2026
43% vs 50%
0%25%50%75%100%
Full and partly published distributions (11)
SurveyOption · published · forecastTVD
YouGov 2024-06
Among those who used customer reward programs in the past three months: how many reward programmes did you regularly use
  • One38%37%
  • Two30%32%
  • Three20%18%
  • Four or more12%13%
3.0
YouGov 2024-06
Among regular egg consumers (buy at least once a month): do you typically prefer locally sourced or imported eggs?
  • Prefer local (all or most of the time)48%45%
  • No typical preference48%46%
  • Prefer imported (most or all of the time)4%9%
5.0
YouGov 2024-06
Among regular fish/seafood consumers: do you typically prefer locally farmed or imported fish and seafood?
  • Prefer local (all or most of the time)33%34%
  • No typical preference59%50%
  • Prefer imported (most or all of the time)8%16%
8.7
YouGov 2023-06
How has your disposable income changed over the past 12 months?
  • Decreased43%46%
  • No change29%33%
  • Increased16%18%
  • Any other answer (including don't know)12%3%
8.7
YouGov 2024-06
Among regular vegetable consumers: do you typically prefer locally grown or imported vegetables?
  • Prefer local (all or most of the time)42%33%
  • No typical preference54%55%
  • Prefer imported (most or all of the time)4%13%
9.3
YouGov 2021-10
Do you prefer buying groceries remotely (online) rather than in store?
  • Prefer36%33%
  • Neutral34%26%
  • Don't prefer29%41%
11.7
Milieu Insight 2026-01
Compared with last year, do you expect your Lunar New Year spending to increase, stay about the same, or decrease?
  • About the same58%48%
  • Increase31%28%
  • Reduce11%24%
13.3
Rakuten Insight 2020-04
Change in shopping frequency at Supermarkets (compared with last year)
  • Increased13%19%
  • Increased somewhat52%35%
  • Decreased somewhat26%27%
  • Decreased8%14%
  • I haven't shopped at this type of location eithe1%5%
16.7
Consumers Association of Singapore 2026-02
Beyond the Budget measures, what would provide the greatest relief?
  • Keeping the prices of daily essentials stable58%71%
  • Greater support for households in need20%24%
  • Any other answer (including don't know)21%5%
16.8
Milieu Insight 2025-01
How do you approach discounts/promotions on CNY items?
  • Actively searching for discounts on CNY items54%31%
  • Not specifically looking for promotions but pref40%50%
  • Any other answer (including don't know)6%18%
22.7
Milieu Insight 2023-05
How has your household grocery budget changed?
  • Shrunk by 10-20%42%20%
  • Reduced by 30% or more23%8%
  • Increased14%53%
  • Any other answer (including don't know)21%20%
38.7
Largest misses: Used at least one customer reward program in the past 3 mont (YouGov 2024): forecast 69%, published 29%; Shrunk by 10-20% (Milieu Insight 2023): forecast 20%, published 42%; Bought house brands in the past year (NielsenIQ 2024): forecast 60%, published 95%; Good value for money (NielsenIQ 2024): forecast 79%, published 48%. Two bear directly on FairPrice topics: recent reward-programme use (topic 10) was over-forecast and house-brand buying (topic 8) under-forecast. On multi-select lists the harness over-states how often each option is picked, by +7.0 points on average (22 of 33 options).

Do the grades separate error here?

Validation gradeChecksMean TVD
Grade A3610.9
Grade B1213.7
Grade C1212.8

73% of checks fell inside the card's 80% bound. Grade A checks missed by less (10.9) than grade B and C (13.7, 12.8), but B and C are not separated; treat the grades as a coarse split, not a ranking. Grades use the card's Southeast Asia error model.

Surveys used for the historical checks (38)

Not covered by any public survey we could find: which chain shoppers think is cheaper, why they choose a supermarket, and opening hours. Those topics remain unchecked.

Q

Inspect the questions behind the findings

Search the exact question text, base and response options used in this run. This is a transparent instrument record, not a recommended final human questionnaire.

Study questionnaire and scenario arms

QuestionMethodBaseExact wordingResponse options
Page

What to do next

  1. Field a short human pulse on the behaviour items (switching in the last three months, main chain, number of chains, category destinations) and fit calibration on a reserved half before using any level.
  2. Check the price-gap curve and new-store diversion against store-level sales around past Sheng Siong openings and price moves.
  3. Pre-test the CNY 2027 mechanics and the 2027 senior-scheme designs with real shoppers; these preferences are hypotheses.
  4. Re-run the three items with design gaps: the O5 defence wording, a no-reward baseline for O10, and a direct design-preference item for O6.
  5. Report error and subgroup sensitivity transparently once human results exist.
R

References used to frame and interpret the study

Public pages retrieved before fieldwork and cited by the forecasts. They give context; none is a survey of these questions, so none validates the results.

IDSourcePublishedUsed in
R01Sheng Siong's rise: Value supermarket gains ground with affluent shoppers
insideretail.asia
2026-09-15O1, O5
R02Report: 63% of Singaporean grocery shoppers welcome new brands despite unfamiliarity | Marketing-Interactive
marketing-interactive.com
2025-08-13O1, O2, O3, O4, O5, O6, O7, O8, O9, O10, O11, O12, O13
R03FairPrice vs Sheng Siong vs Cold Storage: An Honest Side-by-Side
tokku.app
2026-03-15O1, O3, O7, O13
R04Sheng Siong 4 Days Special Promotion: Fresh Produce Deals
sg.syioknya.com
2026-10-23O1
R05FairPrice Group to Lower and Hold Prices of Popular Protein Staples, Chicken and Eggs, Until 31 December 2026
fairpricegroup.com.sg
2026-10-01O2, O4, O7
R06Sheng Siong offers 6% discount for blue and orange CHAS cards | The Straits Times
straitstimes.com
2026-09-10O2, O5, O6
R07Sheng Siong 4 Days Special Promotion: Buy 1 Free 1 Deals (22
sg.syioknya.com
2026-10-22O2
R08NTUC FairPrice Weekly Offers: Price Drop Buy Now
sg.syioknya.com
2026-10-22O2, O4
R09Groceries in Singapore: FairPrice vs Sheng Siong vs Cold Storage, Where Do You Actually Save? | ShopBack Blog
shopback.sg
2026-07-21O2, O3
R10FairPrice rolls out unit pricing initiative to all stores following trial programme
channelnewsasia.com
2026-07-13O2
R11Eating Out Spending in Singapore: Official Household Data
chachacha.com.sg
2026-09-28O3
R12Your household just got $500 – here’s how to make it count
ntuc.org.sg
2026-06-11O4
R13Sheng Siong Price Drop Promotion: Free $5 Voucher
sg.syioknya.com
2026-10-20O4
R14What FairPrice Discounts Do Seniors and CHAS Cardholders Get in 2026? | ShopBack Blog
shopback.sg
2026-10-08O5
R15Inside the rise of price-driven grocery shopping across APAC
contentgrip.com
2025-09-02O5, O10
R16FairPrice extends discount schemes for vulnerable groups till end-2026, Singapore News
asiaone.com
2025-12-18O6
R17FairPrice doubles CHAS discounts to 6 per cent till 1 January 2027
ntuc.org.sg
2026-09-02O6
R18ANNUAL REPORT 2025
links.sgx.com
2026-03-27O7, O13
R19ANNUAL REPORT 2024
shengsiongcontent.s3.ap-southeast-1.amazonaws.com
2025-04-29O7
R2080% of Singaporeans prefer online grocery shopping post-pandemic.
mili.eu
2026-06-29O7
R21NIQ: APAC Consumers Embrace Private Labels, While Name Brands Sustain Their Strength
nielseniq.com
2025-05-14O8
R22How Much Does The Average Singaporean Household Spend Each Month On Groceries? – SSI
ssi.sg
2025-07-01O8
R23Sheng Siong Promotion: Caring Elderly Fair
sg.syioknya.com
2026-10-15O8
R24FairPrice Cleaning Sale: 1-for-1 & Up to 55% Off Deals Till 14 Oct 2026
singpromos.com
2026-10-03O8
R25Report: 77% of SG consumers turn to online ads for holiday shopping | Marketing-Interactive
marketing-interactive.com
2025-09-01O9
R26Sheng Siong Deepavali Promotion 2026: Festive Grocery Deals from $1.60 (16 Oct–5 Nov) ~ All Singapore Deals
allsingaporedeals.com
2026-10-16O9
R27Giant Deepavali Promotion: Festive Grocery Deals
sg.syioknya.com
2026-10-08O9
R280616 Public Holidays for 2026
mom.gov.sg
2025-07-29O9
R29YouGov:《价值购物者的崛起:亚太地区杂货购物报告》-发现报告
fxbaogao.com
2025-08-06O10, O13
R30FairPrice Link vs PAssion vs SAFRA Membership 2026: Which Singapore Card Wins | ShopBack Blog
shopback.sg
2026-09-10O10
R31What factors reduce trust amongst Singapore shoppers online? | Retail Asia
retailasia.com
2025-11-18O11
R32CHAS discounts: FairPrice doubles savings to 6% for Blue, Orange cardholders till Jan 1, Singapore News
asiaone.com
2026-09-02O11
R33Sheng Siong and foodpanda to roll out new on-demand grocery delivery | The Straits Times
straitstimes.com
2026-06-16O11
R34Singapore retail sales rose 4.5% in October | The Straits Times
straitstimes.com
2025-12-05O11
R35Online Groceries in Singapore—Which Supermarket Has The Cheapest Delivery Fees?
sg.news.yahoo.com
2025-09-11O11
R36Retail in Singapore
giiresearch.com
2026-06-24O12
R3724 Hour Supermarket in Hougang, Sengkang & Punggol (2026)
linktown.sg
2026-09-27O12
R38Singapore: offline shopping time preferences by age group 2021| Statista
statista.com
2025-11-26O12
R39FairPrice Elias Mall brings a new always-on fresh take on heartland grocery shopping
fairpricegroup.com.sg
2026-09-20O12
R40New Bridge Centre (Smith St)
corporate.shengsiong.com.sg
2026-05-11O12
R41Supermarket unit pricing pilot to be expanded from Oct 1 to cover more operators, grocery items
channelnewsasia.com
2026-09-28O13
R42Report Name: Retail Foods Annual
apps.fas.usda.gov
2025-11-19O13

EggAI-v0.1-harness · forecaster gpt-6.1-sol · run fp_v3 · 26 October 2026 (Asia/Bangkok). Model outputs are for research and reporting only.